**Refund and Return Policy**

At StyleHitsM, we strive to ensure your satisfaction with every purchase. Please review the following policies carefully to understand our procedures regarding refunds, returns, and disputes.

**Dispute Resolution**

, we kindly ask that you provide the following:

1. Photos or videos of the damaged item(s) to substantiate your claim.
2. Screenshots of the email or dispute received, including name, date, and content.

**Refund and Return Cases**

               1. **Orders Delayed:**
– Orders lacking tracking information, in transit, pending, or expired 60 days after departing fromstylehitsm’s warehouse will be considered for refund or resend.
– Different timeframes apply to specific countries and shipping methods.

               2. **Orders Not Received:**
– Refunds or resends will not be processed if the tracking information shows the order as delivered.
– Non-delivery certification from the local post office may be required if clients do not receive the package.

               3. **Products Damaged:**
– Full refund or replacement for packages badly damaged upon arrival.
– Partial refund or replacement for packages partially damaged (excluding minor issues like thread, wrinkles, or scratches).
– Timeframe for complaints or disputes regarding damaged products: within 30 days after delivery.

              4. **Incorrect or Missing Products:**
– Full refund or replacement for incorrect products.
– Refund or resend for products with minor issues (e.g., wrong color or size).
– Resend for missing parts affecting product function; refund or resend for other missing parts.
– Accessories will be resent if missing.

              5. **Orders Cancellation:**
– Full refund available before products are processed by our warehouses.

**Important Notes:** 

– **Deadline of Opening Dispute:** Disputes cannot be opened if the order status is closed or if tracking information from a third party is untraceable.

– **Force Majeure:** We are not liable for product damage or shipping delays caused by events beyond our control, such as natural disasters or international situations.

– **Shipping Method Limits:** Certain shipping methods and destinations may have limitations. Please review our shipping policy for more information.

For more information or assistance with refunds and returns, please contact our customer support team.